Privacy Policy
At Selah Day Resource Center, we are committed to protecting the privacy and confidentiality of our clients, volunteers, donors, and partners. This Privacy Policy outlines how we collect, use, and safeguard personal information in compliance with applicable data protection laws and regulations. By engaging with our services, you consent to the practices described in this policy.
Information Collection
We collect personal information to provide and improve our services, ensure the safety and security of our community, and fulfill our mission of assisting with food pantry services, homelessness support, and drug abuse recovery. The types of information we may collect include, but are not limited to:
-
Personal Identification Information: Name, address, phone number, email address, and date of birth.
-
Demographic Information: Gender, age, and household composition.
-
Service-Specific Information: Details relevant to food pantry needs, housing status, and substance abuse history.
-
Financial Information: Donation amounts, payment methods, and billing information.
-
Volunteering Information: Skills, availability, and emergency contact details.
Use of Information
The personal information we collect is used for the following purposes:
-
Service Provision: To deliver food pantry services, homeless support, and drug abuse recovery programs effectively.
-
Communication: To inform clients, volunteers, and donors about our programs, events, and updates.
-
Record Keeping: To maintain accurate records of services provided, volunteer activities, and donations received.
-
Compliance and Safety: To comply with legal obligations and ensure the safety and security of our community members.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer personal information to outside parties. However, we may share information with trusted third parties who assist us in operating our organization, conducting our business, or providing services to our community, as long as these parties agree to keep this information confidential. We may also disclose information when required by law or to protect our rights, property, or safety.
Data Security
We implement a variety of security measures to maintain the safety of personal information. These measures include secure data storage, access controls, and encryption where appropriate. Despite our efforts, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any questions about this Privacy Policy, please let one of our staff members know.
Thank you for your trust and support in our mission to serve the community. Your privacy and the security of your personal information are
Safety and Security
Selah Day Resource Center is committed to providing a safe and secure environment for all staff, volunteers, clients, and visitors. This policy outlines the measures and procedures we have put in place to ensure the safety and security of everyone involved in our organization, particularly those we serve in the homeless community. Our aim is to create a supportive and respectful atmosphere where individuals can access the services they need without fear of harm or discrimination.
Policy Objectives
-
Protecting Individuals: To ensure the physical and emotional safety of all individuals within our facilities.
-
Preventing Incidents: To minimize the risk of accidents, injuries, and security breaches through proactive measures.
-
Responding to Emergencies: To provide clear guidelines for responding to emergencies and critical incidents effectively.
General Safety Guidelines
​
-
Facility Security: All entrance and exit points will be monitored and controlled to prevent unauthorized access. Security cameras may be installed in key areas, and regular patrols will be conducted by trained personnel.
-
Identification: All staff, volunteers, and visitors must wear identification badges while on the premises. Clients will be provided with temporary identification where appropriate.
-
Training: Regular safety and security training will be conducted for all staff and volunteers. This will include first aid, conflict resolution, and emergency response procedures.
Emergency Procedures
-
Emergency Contacts: A list of emergency contacts, including local law enforcement, fire services, and medical facilities, will be readily available at all times.
-
Evacuation Plan: Clear evacuation routes and procedures will be posted throughout the facility. Regular drills will be conducted to ensure everyone knows how to respond in an emergency.
-
Incident Reporting: Any safety or security incident must be reported immediately to the designated safety officer. A detailed incident report will be completed and reviewed to prevent future occurrences.
Client-Specific Measures
-
Personal Belongings: Clients will be provided with secure storage options for their personal belongings to prevent theft or loss.
-
Confidentiality: All personal information provided by clients will be kept confidential and stored securely. Access to this information will be limited to authorized personnel only.
-
Support Services: Clients will have access to various support services, including mental health counseling and legal assistance, to address any safety or security concerns they may have.
Review and Compliance
This policy will be reviewed annually to ensure it remains effective and up-to-date with current best practices and legal requirements. All staff, volunteers, and clients are expected to comply with this policy. Non-compliance may result in disciplinary action or termination of services.
Selah Day Resource Center is dedicated to fostering a safe and secure environment for all. By adhering to this policy, we can ensure that our organization remains a haven for those in need, enabling them to rebuild their lives with dignity and respect.
​